Popular Services

Request help or other services not listed in Sierra Solutions Center.

For work or help related services provided through Facilities.

Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)

Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.

Use this service to report any issue you may be experiencing with your computer.

This service is provided for those requesting a new functional item or enhancement for the Starfish application.

This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.

For work or help related services provided through Facilities at the Nevada County Campus.

This service is provided for those requesting a new functional item or enhancement for the Banner application.

Use this service to request a role (access) in Sierra Connect.

This service is to provide the support necessary for moving/changing offices throughout the District.

Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.

This service should be completed for new access, modification to access, and termination of access to DegreeWorks

Use this service to request a new printer installation.

Use this service to report any issue you may be experiencing with multi factor authentication.

This service should be completed for new access, modification to access, and termination of access to the Banner Finance/SAR Module.

This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.

This service is provided to support issues with accessing mySierra.

Use this service to access the Print Shop Pro website

Use this service to request Audio-Visual support from any Sierra College campus

Use this service as a last resort to assign a Primary Counselor to a student when the automated process gets it wrong

This service should be completed for new access, modification to access, and termination of access to eVisions - Argos/IntelleCheck/FormFusion.

This service is provided for those reporting an issue with the Starfish application.

This service is to request a Zoom Pro Account.