Popular Services

Request help or other services not listed in Sierra Solutions Center.


For work or help related services provided through Facilities.


Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.


Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)


The Project Request is used to initiate the planning process for ITS related projects at Sierra College.


For work or help related services provided through Facilities at the Nevada County Campus.


Use this service to report any issue you may be experiencing with your computer.


This service is provided for those requesting a new functional item or enhancement for the Banner application.


This service is provided for those requesting a new functional item or enhancement for the Starfish application.


Use this service to request a role (access) in Sierra Connect.


This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.


This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.


Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.


This service is provided for those reporting an issue with the Starfish application.


This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.


This service is to provide the support necessary for moving/changing offices throughout the District.


Use this service to request Audio-Visual support from any Sierra College campus


Use this service as a last resort to assign a Primary Counselor to a student when the automated process gets it wrong


Use this service to request a new computer installation.


Use this service to report any issue you may be experiencing with your telephone and/or service.


This service is provided to support issues with accessing mySierra.


Use this service to report a suspicious email received by your @sierracollege.edu account.


This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.


Use this service to access the Print Shop Pro website