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Categories (11)
Accounts & Passwords
Account access requests, modifications, login assistance, and online directory correction requests. This category includes Banner Access forms.
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Device, Hardware, Software and Printing Support
Currently includes software support to include Adobe products and equipment checkout requests
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WiFi & Networking Requests
Wired and wireless access, remote access, and network configurations
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Communication & Collaboration Requests
Email, file sharing, telecommunication and web conferencing
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Enterprise Application Support
For support with existing applications i.e. Canvas, SARS, etc. and requests for database development and new applications.
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Marketing and Communications
Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.
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Security & Privacy Requests
Security, identity and access management, incidents, consulting, data integrity and compliance for institutional activities, including antivirus.
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ITS Professional Services
Consulting and advising for hardware and software, purchasing quotes, project management
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Facilities
Facilities, Grounds, Maintenance, Custodial, Energy, Safety, and Transportation requests
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Classrooms, Labs & Course Management
Requests for Audio-Visual support, classroom equipment and Sierra College computer labs.
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COMING SOON - Academic Resource Requests
Academic Systems, instructional technology and resources directly supporting teaching and learning.
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Services (8)
Audio-Visual Support Request
Use this service to request Audio-Visual support from any Sierra College campus
CTE & Workforce grant request
This service is to request funds for your program and/or department’s needs related to CTE and/or Workforce grant initiatives.
Disposal of Surplus and Obsolete Property and Equipment Service Request
This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.
File Recovery - Service Request
Service used to request access to files from computers on campus to ensure they clean and not infected with any crypto virus
mySierra Help Form
This service is provided to support issues with accessing mySierra.
Service Desk Form
Request help or other services not listed in Sierra Solutions Center.
Solutions Center Feedback / Questions
This service is to gather feedback and questions from Sierra College employees.
Special Programs - Lending Library Request
Popular Services
Service Desk Form
Facilities Work Order
Marketing & Communications Project Request
Request New Software
Sierra Connect Role Access Form
My Recently Visited Services
mySierra Help Form
Argos – Request New Functional Item or Request A Report be Into Production
Service Desk Form
Office Move Request
Request New Software
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