Sierra Connect (Starfish EARLY ALERT™), the early warning and student tracking module of the Starfish platform, collects information and manages concerns in a way that respects different groups’ unique workflows, so they can engage more deeply with more students.

Services (4)

Sierra Connect - Primary Counselor Assignment Request

Use this service as a last resort to assign a Primary Counselor to a student when the automated process gets it wrong

Sierra Connect (Starfish) - New Tracking Flag (System-Raised)

This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.

Report Issue(s) - Sierra Connect (Starfish)

This service is provided for those reporting an issue with the Starfish application.

Sierra Connect (Starfish) - Other Service Request

This service is provided for those requesting a new functional item or enhancement for the Starfish application.