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Services or Offerings?
Account Access Errors
  1. Services
  2. Accounts & Passwords
  3. Login Password or Account Reset
Use this service to request assistance with logging into Sierra College Systems, and are receiving an error.
Accudemia - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Accudemia
This service is provided for those requesting a new functional item or enhancement for the Accudemia application.
AccuPlacer - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. AccuPlacer
This service is provided for those requesting a new functional item or enhancement for the AccuPlacer application.
Ad Astra - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Ad Astra
This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.
Application Functionality Feedback / Improvement
  1. Services
  2. None
This service is to gather feedback and provide improvement IDEAs for certain software applications used at Sierra, from Sierra College employees.
Argos – Request New Functional Item or Request A Report be Into Production
  1. Services
  2. Enterprise Application Support
  3. Banner and Integrated Services
  4. Argos
This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.
Audio-Visual Support Request
  1. Services
  2. None
Use this service to request Audio-Visual support from any Sierra College campus
Banner - Service Request
  1. Services
  2. Enterprise Application Support
  3. Banner and Integrated Services
  4. Banner
This service is provided for those requesting a new functional item or enhancement for the Banner application.
Banner Printer Request
  1. Services
  2. Enterprise Application Support
  3. Banner and Integrated Services
  4. Banner
This service is provided for configuring printers to be able to print from Banner.
Calendar Permission Request
  1. Services
  2. Accounts & Passwords
  3. Departmental and Group Accounts
Use this service to request access/permission to a calendar (for individuals, groups or rooms)
Canvas Integration Support Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Canvas
CCC Confer Zoom Unlimited Account
  1. Services
  2. Accounts & Passwords
This service is to request a CCC Confer Zoom Unlimited Account.
CCCApply - Service Request
  1. Services
  2. Enterprise Application Support
  3. Banner and Integrated Services
  4. CCCApply
This service is provided for those requesting a new functional item or enhancement for the CCCApply application.
Change Distribution List
  1. Services
  2. Accounts & Passwords
  3. Departmental and Group Accounts
Use this service to make changes to an existing distribution list (add/remove members).
Change Request - O365
  1. Services
  2. ITS to ITS
  3. Communication and Collaboration