Facilities Work Order - NCC

Overview

You can request maintenance service by using the Request Service button in the above. Your request will be reviewed and, if approved, a maintenance work order created. The work order will be assigned to the appropriate trade, given a priority, and typically assigned to a technician after review by a trade supervisor.

Work requests are checked daily, Monday through Friday. You will receive an email once your request has been approved and scheduled by Facilities Management (FM).

If you have a key or fob request, please submit the green key request form to NCC Facilities & Plant Operations. Do not submit an online request for keys.

Please contact the IIT Helpdesk for repairs to telephones, Internet or cable TV, as these are not services handled by the Facilities department.

Available To

Sierra College NCC Employees.

Features

General Request

Use this request form for routine maintenance requests.

Examples: Replacing light bulbs, unclogging toilets and sinks, minor room temperature issues, and carpet repair, special cleaning, hanging pictures, etc.

 

Special Request

Use this form for other types of requests. These requests are subject to FM approval and likely will result in a charge to the requesting department.

Examples: Assembly of non-standard equipment, lock changes, estimating, non-routine painting and carpet replacement, relocation of non-standard equipment, office moves, etc.

 

Examples of types of work order requests are:

  • assemble furniture
  • repairs
  • hanging items
  • painting 
  • leaks
  • irrigation
  • trim trees/bushes 
  • door locks/repairs
  • minor temperature/thermostat issues
  • replace light bulbs
  • unclog toilets or sinks
  • special cleaning
  • restocking bathrooms paper products
  • clean carpet
  • event set-ups

 

Response Times

Your expected response time will vary depending on technician workload and the priority established by Facilities Management. Higher priority designations are based on potential damage to College property, fire and life-safety issues, and impact to business and academic operations. Technician workload is subject to campus events and activities, weather events and staffing levels. The lowest priority designations will be addressed based on workload.

 

Getting Started

Click on the "Request Service" button to initiate your request. Please limit to one request per form. 

Fees and Additional Costs

Requests for new or changed facilities may cause need for the requesting Department to be charged for the cost of the equipment or renovation.

 
Request Service

Details

Service ID: 31449
Created
Mon 11/5/18 11:59 AM
Modified
Wed 5/29/19 7:48 AM