Services A-Z (118)

Use this service to request assistance with logging into Sierra College Systems, and are receiving an error.

This service is provided for those requesting a new functional item or enhancement for the AccuPlacer application.

This service is provided for those requesting a new functional item or enhancement for the AccuSQL application.

This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.

This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.

Use this service to request Audio-Visual support from any Sierra College campus

This service is provided for those requesting a new functional item or enhancement for the Banner application.

This service should be completed for new access, modification to access, and termination of access to the Banner Finance/SAR Module.

This service should be completed for new access, modification to access, and termination of access to the Banner Financial Aid Module.

This service should be completed for new access, modification to access, and termination of access to the Banner HR/Payroll Module.

This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.

This service will allow Banner users to request assistance with logging in to Banner.

This service is provided for configuring printers to be able to print from Banner.

Use this service to request access/permission to a calendar (for individuals, groups or rooms)

Use this service to request a Canvas shell for committees, departments, student clubs, or other non-course related groups.

This service is provided for those requesting a new functional item or enhancement for the CCCApply application.

Use this service to make changes to an existing distribution list (add/remove members).

Allows internal clients to request graphic design/print services for their project.

This service should be completed for new access, modification to access, and termination of access to DegreeWorks

This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.

This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.

Use this service to request assistance logging in to employee email.

This service is provided for those who need or would like to request a manual enrollment in Multi-factor Authentication.

The service is provided for those who are looking to add an event to the events calendar on the Sierra College website.

This service should be completed for new access, modification to access, and termination of access to eVisions - Argos/IntelleCheck/FormFusion.

This service is provided for those requesting a new functional item or enhancement for the EZproxy application.

For work or help related services provided through Facilities.

For work or help related services provided through Facilities at the Nevada County Campus.

Service used to request access to files from computers on campus to ensure they clean and not infected with any crypto virus

Use this service to change or reset your password, find your username or unlock your account.

Request help or other services not listed in Sierra Solutions Center.

Request IIT help

Use this service to request to be added to a LISTSERV.

Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.

Modify existing network / departmental file share

This service is provided to support issues with accessing mySierra.

Use this service to request assistance with logging in to mySierra.

Use this service to request a new computer installation.

Use this service to request a new distribution list for emailing

Requesting a new fax installation.

Use this service to request the change of an Existing or requesting a New Auto Attendant/Call Queue for the department phone line.

Use this service to request a new printer installation.

This service is to provide the support necessary for moving/changing offices throughout the District.

This service should be completed for new access, modification to access, and termination of access for OnBase.

This service is provided for those who are looking to add/edit/delete an online form on the Sierra College website.

This service is provided for those reporting an issue with Banner Printing, Clean Address, SecureShell, TouchNet, Nelnet, FormFusion, Intellecheck, Bank Mobile, or Campus Logic applications.

Use this service to access the Print Shop Pro website

The Project Request is used to initiate the planning process for IIT related projects at Sierra College.

This service is provided for former Sierra College employees who no longer require being enrolled in MFA

Use this service to report hazardous conditions on Sierra College property.

Use this service to report any issue you may be experiencing with your peripheral device.

Use this service to report any issue you may be experiencing with software.

Use this service to report an accessibility issue with Sierra College applications

This service is provided for those reporting an issue with the AccuPlacer application.

This service is provided for those reporting an issue with the AccuSQL application.

This service is provided for those reporting an issue with the Ad Astra application.

This service is provided for those reporting an issue with the Argos application.

This service is provided for those reporting an issue with the Banner application.

This service is provided for those who are looking to report a broken link or error on the Sierra College website.

Use this service to report any issue you may be experiencing with calendar(s).

Use this service to report any Canvas related issues to include missing content, pages not displaying correctly, features not functioning, etc.

This service is provided for those reporting an issue with the CCCApply application.

Use this service to report any issue you may be experiencing with classroom technology.

Use this service to report any issue you may be experiencing with your computer.

This service is provided for those reporting an issue with the DegreeWorks application.

Use this service to report Digital security issues and concerns (ie: SPAM email, scams, viruses)

Use this service to report any issue you may be experiencing with email.

Use this service to report any issue you may be experiencing with student email.

This service is provided for those reporting an issue with the EZproxy application.

Use this service to report any issue you may be experiencing with your fax.

Use this service to report any issue you may be experiencing with file and/or folder share.

This service is provided for those reporting an issue with the Luminis (mySierra) application.

Use this service to report any issue you may be experiencing with multi factor authentication.

Report an issue with this application

Use this service to report any issue you may be experiencing with printing.

This service is provided for those reporting an issue with the SARS application.

Use this service to report any issue you may be experiencing with your scanner.

Use this service to report any issue you may be experiencing with student scanning.

This service is provided for those reporting an issue with the Starfish application.

Use this service to report any issue you may be experiencing with your telephone and/or service.

Use this service to report any issue you may be experiencing with voicemail service.

This service is provided for those reporting an issue with the Voyager application.

Use this service to report an issue with a wired connection.

Use this service to report any issue you may be experiencing the wireless or network coverage.

Report a lost or stolen District owned desktop computer, laptop, or smartphone.

Use this service to report a suspicious email received by your @sierracollege.edu account.

Request a new shared file/folder or network file sharing.

Use this service to request a quote for a new computer, laptop, or tablet.

Use this service to request a quote for a new fax machine.

Use this service to request assistance accessing the wireless networks on campus.

Use this service to request a new or modification to an existing organizational email account.

Use this service to request a new or modification to an existing shared calendar or room calendar.

Use this service to request a quote for a new peripheral device.

Use this service to request a quote for a new printer.

Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)

Use this service to request unified messaging (voicemail via email).

This service is provided to request a new network drop to be installed on campus.

This service is provided for those requesting a new functional item or enhancement for the SARS application.

Use this service to request a change to an existing role.

To request a new role in Sierra Connect.

This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.

Use this service to request or modify attributes within Sierra Connect.

This service is provided for those requesting a new note type or a change to an existing note type in the Starfish application.

This service is provided for those requesting a new functional item or enhancement for the Starfish application.

This service is provided for those requesting a new referral or a change to an existing referral in the Starfish application.

Use this service to request a role (access) in Sierra Connect (Starfish).

This service is to gather feedback and questions from Sierra College employees.

This request is provided for those who would like one of their services, processes, or forms added to the Sierra Solutions Center.

A survey to collect feedback on student laptop use

Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.

To request/reserve a District vehicle for business related travel.

This service is provided for those requesting a new functional item or enhancement for the Voyager application.

This service is provided for those who are looking to add/delete/edit content on a webpage on the Sierra College website.