Services A-Z (118)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account Access Errors

Use this service to request assistance with logging into Sierra College Systems, and are receiving an error.

AccuPlacer - Service Request

This service is provided for those requesting a new functional item or enhancement for the AccuPlacer application.

AccuSQL - Service Request

This service is provided for those requesting a new functional item or enhancement for the AccuSQL application.

Ad Astra - Service Request

This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.

Add a Tile in myAccess for Dynamic Forms App

Request to add a Tile for Dynamic Forms Application in myaccess.sierracollege.edu
More and more staff are needing to logon tp this application

Argos – Service or Move Report into Production Request

This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.

Audio-Visual Support Request

Use this service to request Audio-Visual support from any Sierra College campus

B

Banner - Service Request

This service is provided for those requesting a new functional item or enhancement for the Banner application.

Banner Access Form Request - Finance/SAR Module

This service should be completed for new access, modification to access, and termination of access to the Banner Finance/SAR Module.

Banner Access Form Request - Financial Aid Module

This service should be completed for new access, modification to access, and termination of access to the Banner Financial Aid Module.

Banner Access Form Request - HR/Payroll Module

This service should be completed for new access, modification to access, and termination of access to the Banner HR/Payroll Module.

Banner Access Form Request - Student/Instruction Module

This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.

Banner Login Assistance

This service will allow Banner users to request assistance with logging in to Banner.

Banner Printer Request

This service is provided for configuring printers to be able to print from Banner.

C

Calendar Permission Request

Use this service to request access/permission to a calendar (for individuals, groups or rooms)

Canvas - Service Request

Use this service to request a Canvas shell for committees, departments, campus clubs, or other non-course related groups.

Canvas Integration Support Request

CCCApply - Service Request

This service is provided for those requesting a new functional item or enhancement for the CCCApply application.

Change Distribution List

Use this service to make changes to an existing distribution list (add/remove members).

Change Request - O365

COMING SOON - Graphic Design/Print Material Request

Allows internal clients to request graphic design/print services for their project.

D

DegreeWorks - Access Request

This service should be completed for new access, modification to access, and termination of access to DegreeWorks

Degreeworks - Service Request

This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.

Disposal of Surplus and Obsolete Property and Equipment Service Request

This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.

E

Email Login Assistance

Use this service to request assistance logging in to employee email.

Enroll in MFA

This service is provided for those who need or would like to request a manual enrollment in Multi-factor Authentication.

Event Calendar Request

The service is provided for those who are looking to add an event to the events calendar on the Sierra College website.

eVisions (Argos) Account Request

This service should be completed for new access, modification to access, and termination of access to eVisions - Argos/IntelleCheck/FormFusion.

EZproxy - Service Request

This service is provided for those requesting a new functional item or enhancement for the EZproxy application.

F

Facilities Work Order

For work or help related services provided through Facilities.

Facilities Work Order - NCC

For work or help related services provided through Facilities at the Nevada County Campus.

Forgot Password/Password Reset Request

Use this service to change or reset your password, find your username or unlock your account.

H

HelpDesk Form

Request help or other services not listed in Sierra Solutions Center.

I

IIT Help

Request IIT help

In myaccess, can we add a Tile for NextGen Dynamic Forms

Add a Tile for NextGen Dynamic Forms in myaccess. More and more staff are expected to sign on this application as we roll out new electronic forms

L

LISTSERV Request

Use this service to request to be added to a LISTSERV.

M

Marketing & Communications Project Request

Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.

Marketing Project

Modify Existing File/Folder Share

Modify existing network / departmental file share

mySierra Help Form

This service is provided to support issues with accessing mySierra.

mySierra Login Assistance

Use this service to request assistance with logging in to mySierra.

N

New Computer Install Request

Use this service to request a new computer installation.

New Contractor Account

New Distribution List

Use this service to request a new distribution list for emailing

New Fax Install Request

Requesting a new fax installation.

New Printer Install Request

Use this service to request a new printer installation.

O

Office Move Request

This service is to provide the support necessary for moving/changing offices throughout the District.

Onbase Access Request

This service should be completed for new access, modification to access, and termination of access for OnBase.

Online Form Change Request

This service is provided for those who are looking to add/edit/delete an online form on the Sierra College website.

Other Integrated Services - Report Issue

This service is provided for those reporting an issue with Banner Printing, Clean Address, SecureShell, TouchNet, Nelnet, FormFusion, Intellecheck, Bank Mobile, or Campus Logic applications.

P

Print Shop Request

Use this service to access the Print Shop Pro website

Project Request

The Project Request is used to initiate the planning process for IIT related projects at Sierra College.

R

Remove User from MFA

This service is provided for former Sierra College employees who no longer require being enrolled in MFA

Report Hazardous Conditions

Use this service to report hazardous conditions on Sierra College property.

Report Issue - Peripheral Device

Use this service to report any issue you may be experiencing with your peripheral device.

Report Issue(s) - Software

Use this service to report any issue you may be experiencing with software.

Report Issue(s) - Accessibility

Use this service to report an accessibility issue with Sierra College applications

Report Issue(s) - AccuPlacer

This service is provided for those reporting an issue with the AccuPlacer application.

Report Issue(s) - AccuSQL

This service is provided for those reporting an issue with the AccuSQL application.

Report Issue(s) - Ad Astra

This service is provided for those reporting an issue with the Ad Astra application.

Report Issue(s) - Argos

This service is provided for those reporting an issue with the Argos application.

Report Issue(s) - Banner

This service is provided for those reporting an issue with the Banner application.

Report Issue(s) - Broken Website/Links

This service is provided for those who are looking to report a broken link or error on the Sierra College website.

Report Issue(s) - Calendar

Use this service to report any issue you may be experiencing with calendar(s).

Report Issue(s) - Canvas

Use this service to report any Canvas related issues to include missing content, pages not displaying correctly, features not functioning, etc.

Report Issue(s) - CCCApply

This service is provided for those reporting an issue with the CCCApply application.

Report Issue(s) - Classroom Technology

Use this service to report any issue you may be experiencing with classroom technology.

Report Issue(s) - Computer

Use this service to report any issue you may be experiencing with your computer.

Report Issue(s) - Degreeworks

This service is provided for those reporting an issue with the DegreeWorks application.

Report Issue(s) - Digital Security

Use this service to report Digital security issues and concerns (ie: SPAM email, scams, viruses)

Report Issue(s) - Email

Use this service to report any issue you may be experiencing with email.

Report Issue(s) - Email (Student)

Use this service to report any issue you may be experiencing with student email.

Report Issue(s) - EZproxy

This service is provided for those reporting an issue with the EZproxy application.

Report Issue(s) - Fax

Use this service to report any issue you may be experiencing with your fax.

Report Issue(s) - File/Folder Share

Use this service to report any issue you may be experiencing with file and/or folder share.

Report Issue(s) - Luminis (mySierra)

This service is provided for those reporting an issue with the Luminis (mySierra) application.

Report Issue(s) - MFA

Use this service to report any issue you may be experiencing with multi factor authentication.

Report Issue(s) - OnBase

Report an issue with this application

Report Issue(s) - Printing (Staff)

Use this service to report any issue you may be experiencing with printing.

Report Issue(s) - SARS

This service is provided for those reporting an issue with the SARS application.

Report Issue(s) - Scanner

Use this service to report any issue you may be experiencing with your scanner.

Report Issue(s) - Scanner Issue (Student)

Use this service to report any issue you may be experiencing with student scanning.

Report Issue(s) - Sierra Connect (Starfish)

This service is provided for those reporting an issue with the Starfish application.

Report Issue(s) - Telephone and/or Service

Use this service to report any issue you may be experiencing with your telephone and/or service.

Report Issue(s) - Voicemail Service

Use this service to report any issue you may be experiencing with voicemail service.

Report Issue(s) - Voyager

This service is provided for those reporting an issue with the Voyager application.

Report Issue(s) - Wired Connection

Use this service to report an issue with a wired connection.

Report Issue(s) - Wireless Network or Coverage

Use this service to report any issue you may be experiencing the wireless or network coverage.

Report Lost or Stolen Device

Report a lost or stolen District owned desktop computer, laptop, or smartphone.

Report Suspicious Email

Use this service to report a suspicious email received by your @sierracollege.edu account.

Request a New Shared File/Folder

Request a new shared file/folder or network file sharing.

Request Computer/Laptop/Tablet Quote

Use this service to request a quote for a new computer, laptop, or tablet.

Request Fax Quote

Use this service to request a quote for a new fax machine.

Request Help Connecting to the Wireless Network

Use this service to request assistance accessing the wireless networks on campus.

Request New/Modify Organization Email Account

Use this service to request a new or modification to an existing organizational email account.

Request New/Modify Shared Calendar

Use this service to request a new or modification to an existing shared calendar or room calendar.

Request Peripheral Device Quote

Use this service to request a quote for a new peripheral device.

Request Printer Quote

Use this service to request a quote for a new printer.

Request Software for My Computer

Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)

Request Unified Messaging Account

Use this service to request unified messaging (voicemail via email).

Request Wired Connection

This service is provided to request a new network drop to be installed on campus.

S

SARS - Service Request

This service is provided for those requesting a new functional item or enhancement for the SARS application.

Sierra Connect - Modify Role

Use this service to request a change to an existing role.

Sierra Connect - New Role Request

To request a new role in Sierra Connect.

Sierra Connect (Starfish) - New Tracking Flag (System-Raised)

This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.

Sierra Connect (Starfish) - New/Modify Attribute

Use this service to request or modify attributes within Sierra Connect.

Sierra Connect (Starfish) - Note Type Request

This service is provided for those requesting a new note type or a change to an existing note type in the Starfish application.

Sierra Connect (Starfish) - Other Service Request

This service is provided for those requesting a new functional item or enhancement for the Starfish application.

Sierra Connect (Starfish) - Referral Request

This service is provided for those requesting a new referral or a change to an existing referral in the Starfish application.

Sierra Connect (Starfish) Access Form

Use this service to request a role (access) in Sierra Connect (Starfish).

Solutions Center Feedback / Questions

This service is to gather feedback and questions from Sierra College employees.

Solutions Center Functionality Improvement

This request is provided for those who would like one of their services, processes, or forms added to the Sierra Solutions Center.

Staci Richardson

Ext. 7622 is still showing Jennifer Alford when calling. Can it updated to display Staci Richardson when calling.

Student Use Laptop Survey

A survey to collect feedback on student laptop use

T

Telephone Service Request

Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.

Transportation Request

To request/reserve a District vehicle for business related travel.

V

Voyager - Service Request

This service is provided for those requesting a new functional item or enhancement for the Voyager application.

W

Website Content Change Request

This service is provided for those who are looking to add/delete/edit content on a webpage on the Sierra College website.