Services A-Z (117)
Accounts & Passwords / Login Password or Account Reset
Use this service to request assistance with logging into Sierra College Systems, and are receiving an error.
Enterprise Application Support / Student and Instruction Applications / AccuPlacer
This service is provided for those requesting a new functional item or enhancement for the AccuPlacer application.
Enterprise Application Support / Student and Instruction Applications / AccuSQL
This service is provided for those requesting a new functional item or enhancement for the AccuSQL application.
Enterprise Application Support / Student and Instruction Applications / Ad Astra
This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.
Enterprise Application Support
Request to add a Tile for Dynamic Forms Application in myaccess.sierracollege.edu
More and more staff are needing to logon tp this application
Enterprise Application Support / Banner and Integrated Services / Argos
This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.
Use this service to request Audio-Visual support from any Sierra College campus
Enterprise Application Support / Banner and Integrated Services / Banner
This service is provided for those requesting a new functional item or enhancement for the Banner application.
Accounts & Passwords / Banner Modules (all)
This service should be completed for new access, modification to access, and termination of access to the Banner Finance/SAR Module.
Accounts & Passwords / Banner Modules (all)
This service should be completed for new access, modification to access, and termination of access to the Banner Financial Aid Module.
Accounts & Passwords / Banner Modules (all)
This service should be completed for new access, modification to access, and termination of access to the Banner HR/Payroll Module.
Accounts & Passwords / Banner Modules (all)
This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.
Accounts & Passwords / Banner Modules (all)
This service will allow Banner users to request assistance with logging in to Banner.
Enterprise Application Support / Banner and Integrated Services / Banner
This service is provided for configuring printers to be able to print from Banner.
Accounts & Passwords / Departmental and Group Accounts
Use this service to request access/permission to a calendar (for individuals, groups or rooms)
Enterprise Application Support / Student and Instruction Applications / Canvas
Use this service to request a Canvas shell for committees, departments, campus clubs, or other non-course related groups.
Enterprise Application Support / Student and Instruction Applications / Canvas
Enterprise Application Support / Banner and Integrated Services / CCCApply
This service is provided for those requesting a new functional item or enhancement for the CCCApply application.
Accounts & Passwords / Departmental and Group Accounts
Use this service to make changes to an existing distribution list (add/remove members).
IT to IT / Communication and Collaboration
Marketing and Communications / Graphic Design Support
Allows internal clients to request graphic design/print services for their project.
Enterprise Application Support / Student and Instruction Applications / Degreeworks
This service should be completed for new access, modification to access, and termination of access to DegreeWorks
Enterprise Application Support / Student and Instruction Applications / Degreeworks
This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.
This service (form) and the accompanying excel spreadsheet should be completed to request disposal of surplus and obsolete property/equipment.
Accounts & Passwords / Login Password or Account Reset
Use this service to request assistance logging in to employee email.
Security & Privacy Requests / Multi-factor Authentication (MFA)
This service is provided for those who need or would like to request a manual enrollment in Multi-factor Authentication.
Marketing and Communications / Event Support
The service is provided for those who are looking to add an event to the events calendar on the Sierra College website.
Accounts & Passwords
This service should be completed for new access, modification to access, and termination of access to eVisions - Argos/IntelleCheck/FormFusion.
Enterprise Application Support / Student and Instruction Applications / EZproxy
This service is provided for those requesting a new functional item or enhancement for the EZproxy application.
Facilities
For work or help related services provided through Facilities.
Facilities
For work or help related services provided through Facilities at the Nevada County Campus.
Accounts & Passwords / Login Password or Account Reset
Use this service to change or reset your password, find your username or unlock your account.
Request help or other services not listed in Sierra Solutions Center.
Security & Privacy Requests
Add a Tile for NextGen Dynamic Forms in myaccess. More and more staff are expected to sign on this application as we roll out new electronic forms
Accounts & Passwords / Departmental and Group Accounts
Use this service to request to be added to a LISTSERV.
Marketing and Communications
Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.
Marketing and Communications / Marketing Project Request
Communication & Collaboration Requests / Shared Folders and Online Collaboration
Modify existing network / departmental file share
This service is provided to support issues with accessing mySierra.
Accounts & Passwords / Login Password or Account Reset
Use this service to request assistance with logging in to mySierra.
Device, Hardware, Software and Printing Support / Computer Support
Use this service to request a new computer installation.
Accounts & Passwords / Vendor and Service Accounts
Accounts & Passwords / Departmental and Group Accounts
Use this service to request a new distribution list for emailing
Communication & Collaboration Requests / Telephone and Voicemail
Requesting a new fax installation.
Device, Hardware, Software and Printing Support / Printing and Scanning / Staff & Faculty
Use this service to request a new printer installation.
Facilities
This service is to provide the support necessary for moving/changing offices throughout the District.
Accounts & Passwords
This service should be completed for new access, modification to access, and termination of access for OnBase.
Marketing and Communications / Website Support
This service is provided for those who are looking to add/edit/delete an online form on the Sierra College website.
Enterprise Application Support / Banner and Integrated Services
This service is provided for those reporting an issue with Banner Printing, Clean Address, SecureShell, TouchNet, Nelnet, FormFusion, Intellecheck, Bank Mobile, or Campus Logic applications.
Device, Hardware, Software and Printing Support / Printing and Scanning / Staff & Faculty
Use this service to access the Print Shop Pro website
IIT Professional Services / Project Requests
The Project Request is used to initiate the planning process for IIT related projects at Sierra College.
Security & Privacy Requests / Multi-factor Authentication (MFA)
This service is provided for former Sierra College employees who no longer require being enrolled in MFA
Facilities
Use this service to report hazardous conditions on Sierra College property.
Device, Hardware, Software and Printing Support / Computer Support
Use this service to report any issue you may be experiencing with your peripheral device.
Device, Hardware, Software and Printing Support / Software Requests
Use this service to report any issue you may be experiencing with software.
Marketing and Communications / Accessible Content
Use this service to report an accessibility issue with Sierra College applications
Enterprise Application Support / Student and Instruction Applications / AccuPlacer
This service is provided for those reporting an issue with the AccuPlacer application.
Enterprise Application Support / Student and Instruction Applications / AccuSQL
This service is provided for those reporting an issue with the AccuSQL application.
Enterprise Application Support / Student and Instruction Applications / Ad Astra
This service is provided for those reporting an issue with the Ad Astra application.
Enterprise Application Support / Banner and Integrated Services / Argos
This service is provided for those reporting an issue with the Argos application.
Enterprise Application Support / Banner and Integrated Services / Banner
This service is provided for those reporting an issue with the Banner application.
Marketing and Communications / Website Support
This service is provided for those who are looking to report a broken link or error on the Sierra College website.
Communication & Collaboration Requests / Email and Calendars / Staff and Faculty
Use this service to report any issue you may be experiencing with calendar(s).
Enterprise Application Support / Student and Instruction Applications / Canvas
Use this service to report any Canvas related issues to include missing content, pages not displaying correctly, features not functioning, etc.
Enterprise Application Support / Banner and Integrated Services / CCCApply
This service is provided for those reporting an issue with the CCCApply application.
Classrooms, Labs & Course Management / Classrooms and Labs
Use this service to report any issue you may be experiencing with classroom technology.
Device, Hardware, Software and Printing Support / Computer Support
Use this service to report any issue you may be experiencing with your computer.
Enterprise Application Support / Student and Instruction Applications / Degreeworks
This service is provided for those reporting an issue with the DegreeWorks application.
Security & Privacy Requests
Use this service to report Digital security issues and concerns (ie: SPAM email, scams, viruses)
Communication & Collaboration Requests / Email and Calendars / Staff and Faculty
Use this service to report any issue you may be experiencing with email.
Communication & Collaboration Requests / Email and Calendars / Student
Use this service to report any issue you may be experiencing with student email.
Enterprise Application Support / Student and Instruction Applications / EZproxy
This service is provided for those reporting an issue with the EZproxy application.
Communication & Collaboration Requests / Telephone and Voicemail
Use this service to report any issue you may be experiencing with your fax.
Communication & Collaboration Requests / Shared Folders and Online Collaboration
Use this service to report any issue you may be experiencing with file and/or folder share.
Enterprise Application Support / Student and Instruction Applications
This service is provided for those reporting an issue with the Luminis (mySierra) application.
Security & Privacy Requests / Multi-factor Authentication (MFA)
Use this service to report any issue you may be experiencing with multi factor authentication.
Enterprise Application Support
Report an issue with this application
Device, Hardware, Software and Printing Support / Printing and Scanning / Staff & Faculty
Use this service to report any issue you may be experiencing with printing.
Enterprise Application Support / Student and Instruction Applications / SARS
This service is provided for those reporting an issue with the SARS application.
Device, Hardware, Software and Printing Support / Printing and Scanning / Staff & Faculty
Use this service to report any issue you may be experiencing with your scanner.
Device, Hardware, Software and Printing Support / Printing and Scanning / Student
Use this service to report any issue you may be experiencing with student scanning.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
This service is provided for those reporting an issue with the Starfish application.
Communication & Collaboration Requests / Telephone and Voicemail
Use this service to report any issue you may be experiencing with your telephone and/or service.
Communication & Collaboration Requests / Telephone and Voicemail
Use this service to report any issue you may be experiencing with voicemail service.
Enterprise Application Support / Student and Instruction Applications / Voyager
This service is provided for those reporting an issue with the Voyager application.
WiFi & Networking Requests
Use this service to report an issue with a wired connection.
WiFi & Networking Requests
Use this service to report any issue you may be experiencing the wireless or network coverage.
Security & Privacy Requests
Report a lost or stolen District owned desktop computer, laptop, or smartphone.
Communication & Collaboration Requests / Email and Calendars
Use this service to report a suspicious email received by your @sierracollege.edu account.
Communication & Collaboration Requests / Shared Folders and Online Collaboration
Request a new shared file/folder or network file sharing.
IIT Professional Services / Request Quotes
Use this service to request a quote for a new computer, laptop, or tablet.
IIT Professional Services / Request Quotes
Use this service to request a quote for a new fax machine.
WiFi & Networking Requests
Use this service to request assistance accessing the wireless networks on campus.
Communication & Collaboration Requests / Email and Calendars / Staff and Faculty
Use this service to request a new or modification to an existing organizational email account.
Communication & Collaboration Requests / Email and Calendars / Staff and Faculty
Use this service to request a new or modification to an existing shared calendar or room calendar.
IIT Professional Services / Request Quotes
Use this service to request a quote for a new peripheral device.
IIT Professional Services / Request Quotes
Use this service to request a quote for a new printer.
Device, Hardware, Software and Printing Support / Software Requests
Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)
Communication & Collaboration Requests / Telephone and Voicemail / Voicemail Support
Use this service to request unified messaging (voicemail via email).
WiFi & Networking Requests
This service is provided to request a new network drop to be installed on campus.
Enterprise Application Support / Student and Instruction Applications / SARS
This service is provided for those requesting a new functional item or enhancement for the SARS application.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
Use this service to request a change to an existing role.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
To request a new role in Sierra Connect.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
Use this service to request or modify attributes within Sierra Connect.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
This service is provided for those requesting a new note type or a change to an existing note type in the Starfish application.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
This service is provided for those requesting a new functional item or enhancement for the Starfish application.
Enterprise Application Support / Student and Instruction Applications / Sierra Connect (Starfish)
This service is provided for those requesting a new referral or a change to an existing referral in the Starfish application.
Accounts & Passwords
Use this service to request a role (access) in Sierra Connect (Starfish).
This service is to gather feedback and questions from Sierra College employees.
IIT Professional Services
This request is provided for those who would like one of their services, processes, or forms added to the Sierra Solutions Center.
IIT Professional Services
A survey to collect feedback on student laptop use
Communication & Collaboration Requests / Telephone and Voicemail
Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.
Facilities
To request/reserve a District vehicle for business related travel.
Enterprise Application Support / Student and Instruction Applications / Voyager
This service is provided for those requesting a new functional item or enhancement for the Voyager application.
Marketing and Communications / Website Support
This service is provided for those who are looking to add/delete/edit content on a webpage on the Sierra College website.