ITS Professional Services Articles

This category includes information from the ITS department

Articles (7)

Pinned Article Onboarding employees through ITS (internal and external hires)

This article will guide managers on the appropriate steps to take to on-board an employee, including internal and external hires.

How to Update a Ticket in the Solutions Center

Directions for updating a ticket in the Solutions Center

ITS Department Ticket Status Definitions

These are the ITS department status definitions for updating tickets in the Solutions Center

ITS Network Operations Maintenance Window Article

List of the ITS Network Operations Maintenance Windows

Lab Software Control Process

Lab Software Control Process

Lab Software Control Process