A variety of help articles covering technical help guides

Articles (21)

Access On-Campus Computer Lab Remotely

How to use the LR-205 Computer Lab, with remote access.

All about Files (extensions, types, convert)

This article will help you understand the three- or four-letter abbreviation that signifies the file type

Basic Troubleshooting Steps

Basic steps to resolve issues with your computer, to include built-in support

Download Folder and Downloaded Files

Learn how to find where your downloads are stored on your computer.

Formatting Fixes

Clean up formatting with a text editor when copying and pasting text

How do I disable extensions in Chrome?

How to disable extensions in Chrome that may be affecting mySierra, Canvas, MFA, etc.

How to Clear Browser History, Settings and Cache

Clearing web, history, cache and settings

How to Connect to the Sierra Wi-Fi

Instructions on how to connect to the Sierra wireless Wi-Fi

Private Browser Windows

Learn how you can increase privacy while browsing: Private Browsing and Do Not Track.

Shortcuts for your Keyboard

This article will help you with the most common keyboard shortcuts for Windows, Mac, and the Internet.

Shortcuts for your Mouse

Learn how to take advantage of the mouse’s buttons and features for your computer.

Take a Screenshot

This article will help you take a screenshot on a Windows or Mac computer as well as a mobile device

Undo your Mistakes

Have you ever made a big mistake while doing work on a computer and wished it hadn’t happened? Don’t worry, there’s a feature that can help!

Updates and Browser Issues

Tips on updating your operating system and browsers, how to clear your cache and use private browsing windows

Updates are Important!

Keeping your software, browser and operating system up to date is a crucial practice in online safety and performance of your device.

Using the Tab Key

Speed up your work with the Tab key

Windows 10 to Windows 11

Please use this guide to help transition from using Windows 10 to Windows 11

Zip Files

Use zip files to save space and group and send multiple files.

Zoom & ConferZoom (Student)

Tech tips, guides and video tutorials on Zoom