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Services or Offerings?
Sierra Connect (Starfish) - New Tracking Flag (System-Raised)
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Sierra Connect (Starfish)
This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.
Account Access Errors
  1. Services
  2. Accounts & Passwords
  3. Login Password or Account Reset
Use this service to request assistance with logging into Sierra College Systems, and are receiving an error.
Project Request
  1. Services
  2. ITS Professional Services
  3. Project Requests
The Project Request is used to initiate the planning process for ITS related projects at Sierra College.
Sierra Connect Role Access Form
  1. Services
  2. Accounts & Passwords
Use this service to request a role (access) in Sierra Connect.
Sierra Connect (Starfish) - Other Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Sierra Connect (Starfish)
This service is provided for those requesting a new functional item or enhancement for the Starfish application.
Degreeworks - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Degreeworks
This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.
SARS - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. SARS
This service is provided for those requesting a new functional item or enhancement for the SARS application.
AccuPlacer - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. AccuPlacer
This service is provided for those requesting a new functional item or enhancement for the AccuPlacer application.
Ad Astra - Service Request
  1. Services
  2. Enterprise Application Support
  3. Student and Instruction Applications
  4. Ad Astra
This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.
Report Issue(s) - MFA
  1. Services
  2. Security & Privacy Requests
  3. Multi-factor Authentication (MFA)
Use this service to report any issue you may be experiencing with multi factor authentication.
Solutions Center Functionality Improvement
  1. Services
  2. ITS Professional Services
This request is provided for those who would like one of their services, processes, or forms added to the Sierra Solutions Center.
Audio-Visual Support Request
  1. Services
  2. None
Use this service to request Audio-Visual support from any Sierra College campus