Question
How do I set-up MFA to use my phone number? (Phone text/call option)
Answer
STEP 1: Go to https://aka.ms/mfasetup on your computer or mobile device
STEP 2: Enter your Sierra College email address
Student email addresses: username@student.sierracollege.edu
Employee email addresses: username@sierracollege.edu
STEP 3: You will be directed to the Sierra College login page. Enter your Sierra College enail address and password to proceed.
STEP 4: Click on the link in the lower left corner that says Set up a different way to sign in
STEP 5: Choose Phone from the Sign-In Method
STEP 6: Enter your phone number and select Text a code or Call and then click Next.
STEP 7: Enter the verification code sent to your device and then click Next.
STEP 8: You are all done once you see the green checkmark with “Phone number added”. Click Done to finish.
STEP 9: Go to mySierra to login
STEP 10: Click on the Text or Call option when prompted.
IMPORTANT NOTE FOR CHANGING YOUR PHONE NUMBER
If you change your phone number, and still have access to your old phone number, please use these instructions to change your phone number for MFA.
If you changed your phone number, and do not have access to your old phone number, please complete a MFA Reset form for one of our specialists to reset your account.
Updating your phone number in mySierra will NOT update your MFA account. These are independent systems. Please use these instructions to change your phone number for MFA.