mySierra FAQs

Please follow these common solutions below to help solve any issues you may be having with mySierra.

You do not know your password.

Reset your password by going to and select “Reset my Password”.
You will be prompted for:

  • Your Sierra College Email address
  • Your personal email address that you listed on your CCCApply application (students) or the personal email address you listed in mySierra (Employees)

You are a former student wanting an unofficial transcript.

If you have taken a class within the last 12 months unofficial transcripts are available through mySierra.

If you have not taken a class within the last 12 months, your mySierra account access no longer exists and you will not be able to access unofficial transcripts through mySierra.
For an Official Transcript, go to

You are a returning student wanting to take classes.

You will need to re-apply for Admission. For more information, see:

You do not know your Student ID number, your username, or Sierra College email address?

Your Student ID was sent in your welcome email. If you never received a welcome email or do not remember your Student ID, contact Admissions and Records, which can provide your Student ID over the phone after you verify other personal information.

Not seeing what you are looking for?

If none of these conditions apply and you are unable to log in to mySierra, visit mySierra Account Help Form.

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Article ID: 81213
Tue 6/18/19 4:08 PM
Mon 6/3/24 9:57 AM