Overview
Use this service to report any issue you may be experiencing with software.
Please refer to your Department Chair to request software installation via the Lab Control Software process. This service is only for those experiencing issues with currently installed software.
Available To
All users
Features
Issues may include but are not limited to:
- Performance issues (freezing, speed, etc.)
- Installation
- Missing files or application failure
- Licensing issues (Purchase or site license)
Getting Started
Click on the "Report Issue" button to access the incident form. Please be as specific as possible in your request so that we may best serve you.
Fees and Additional Costs
There are no fees associated with this service.