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Question
How do I cancel an appointment in Sierra Connect?
Answer
1. Make sure you're logged in to your MySierra account.
2. Go to the Important Links card and select Sierra Connect.
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Once selected you'll be taken to your Sierra Connect Success Network Dashboard.
3. Click on the three lines, "hamburger", near the top left of the screen, to open a drop-down menu.
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4. Select Upcoming to see your appointments.
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Here is an example of your Upcoming appointments page.
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5. Click the three little dots located near the bottom right of the appointment that you want to cancel.
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As you can see, once clicked, the three dots reveal the option to cancel the appointment.
6. Click Cancel Appointment.
7. Describe the reason for the cancellation and click Confirm.