How Can I Change My Contact Information for MFA?


How can I change my MFA information?


Step 1: Login at 

Step 2: Click on the Settings menu (or gear image)

Step 3: Select Contact Preferences

Step 4: In the Security & Privacy menu (on the left navigation), select Additional Security Verification, then Update Your Phone Numbers Used for Account Security.

Step 5: You will be asked to verify your account based on the method of contact that you previously set up. If you set up a text message notification, please see example below.

Step 6: Once you verify your account, you will be sent to your Security Information page. Here, you may add methods, change methods, or delete methods. 


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Article ID: 80092
Thu 6/6/19 3:35 PM
Wed 6/1/22 8:33 AM

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This service is provided for those who need or would like to request a manual enrollment in Multi-factor Authentication.