Question
How can I change my MFA information?
Answer
Step 1: Login at https://portal.office.com
Step 2: Click on the Settings menu (or gear image)
![](https://solutions.sierracollege.edu/TDPortal/Images/Viewer?fileName=df443ebd-fd36-4076-bca3-a218d1e66a07.png)
Step 3: Select Contact Preferences
![](https://solutions.sierracollege.edu/TDPortal/Images/Viewer?fileName=de985e7d-7372-4468-b569-84523f9f747b.png)
Step 4: In the Security & Privacy menu (on the left navigation), select Additional Security Verification, then Update Your Phone Numbers Used for Account Security.
![](https://solutions.sierracollege.edu/TDPortal/Images/Viewer?fileName=b9781ceb-b808-4120-b9f9-e804326b2594.png)
Step 5: You will be asked to verify your account based on the method of contact that you previously set up. If you set up a text message notification, please see example below.
![](https://solutions.sierracollege.edu/TDPortal/Images/Viewer?fileName=9fea3b25-f98c-4ae8-bab6-96d8f524b07c.png)
Step 6: Once you verify your account, you will be sent to your Security Information page. Here, you may add methods, change methods, or delete methods.
![](https://solutions.sierracollege.edu/TDPortal/Images/Viewer?fileName=4eb82bd1-c51b-439f-8886-5ff3d1b982d2.png)