Can I reset my password using Office 365?

Question

Can I reset my password using Office 365?

Answer

The short answer is, no. If you have difficulties accessing your account, please follow these steps:

When you log in to the Office 365 portal do not use the link shown below that says “Can't access your account?”

Screenshot

Your log in account is based on the AD and mySierra account at Sierra College.  If you need to change/recover your password use the Sierra College Password Reset Tool at:

https://passwordreset.sierracollege.edu/index.html

Training through Microsoft is available by clicking here.

Details

Article ID: 65880
Created
Tue 10/23/18 11:08 AM
Modified
Thu 6/13/19 10:08 AM