Enable 3rd Party Cookies

Question

How do I enable 3rd party cookies?

Answer

Many of the tools used in Canvas require users to have 3rd party cookies enabled.  When these are not enabled, users may get error messages.  The information provided here is meant to be a general guide, but since browsers are updated frequently users should refer to the help documentation for their chosen browser for the most up to date information.

Google Chrome

  1. Open your Chrome Browser
  2. In the address bar, enter this address:  chrome://settings
  3. On the left side, click on Security and Privacy
  4. Click on Cookies and other site data
  5. Scroll down to Sites that can always use cookies and Add the following website: sierra.instructure.com
  6. Restart Chrome

 

Firefox

  1. Open your Chrome Browser.
  2. In the address bar, enter this address:  about:preferences#privacy
  3. Scroll down to Cookies and Site Data then click on Manage Exceptions
  4. Add sierra.instructure.com and click on the Allow button
  5. Restart Firefox

 

Safari

  1. Open your Safari browser.
  2. Click on the Safari menu and choose Settings.
  3. Click on the Advanced tab.
  4. Deselect “Block all cookies." Websites, third parties, and advertisers can store cookies and other data on your Mac.
  5. Restart Safari

 

Edge

  1. Open your Edge Browser.
  2. Click on the More actions button on the toolbar (3 dots), and select Settings.
  3. On the left side, click on Cookie and site permissions
  4. At the top of the screen click on Manage and delete cookies and site data
  5. Under the Allow heading, click on Add to enter: sierra.instructure.com
  6. Restart Edge

Details

Article ID: 138883
Created
Thu 3/31/22 9:10 AM
Modified
Wed 2/7/24 11:39 AM