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Sometimes, you’ll want to talk one-on-one with someone. Other times, you’ll want to have a small group chat. In Chat, you can do either.
You start one-on-one and group chats the same way: by selecting New chat at the top of your chat list. Once in a chat, you’ll be able to send messages that include files, links, emoji, stickers, and GIFs—whatever you need to get your point across.
One-on-one chat
Once you’ve selected New chat and entered the person’s name, compose your message in the text box and then select Send. This starts the chat.
Group chat
Use a group chat when you need to talk to a small group of people. Start one the same way you start a one-on-one chat: select New chat at the top of your chat list. Select the down arrow to the far right of the To field and type a name for the chat in the Group name field. Next, type the names of the people you’d like to add in the To field.
Once the chat has begun (whether group or one-on-one), just choose it in the chat list to resume the conversation and send more messages.
Start a new line
When you want to start a new paragraph, press Shift+Enter to insert the line break. If you’ve opened up all your formatting options, just select Enter to start a new line of text.
Select Format to see all your formatting options
To open your formatting options, select Format beneath the box where you type your message. In this expanded view, select the text that you want to format, then choose an option like B, I, or U to bold, italicize, or underline the text. There are also options for highlighting, font size, font color, lists, and more.
Beneath the box you'll also find delivery options, attach, emoji, stickers, schedule a meeting, and more. Select More options to find more apps.
Chat in channels
When you go to any channel in Teams the very first tab is Posts. Think of this as one big group chat. Everyone who has access to the channel can see messages in Posts.
An important thing to know about messages in a channel is that replies to a channel message stay attached to the original message. This way, the whole thread of the conversation can be easily followed by anyone reading it. This is what's great about threaded conversations. To reply to a channel message, be sure to use the little Reply link underneath the message.
Do NOT click on ‘New Conversation’ unless the message is to start a new thread on a different topic.
Hide or mute chats to keep them out of your way
While you can't delete an entire chat conversation in Teams, you can hide the chat from the chat list, or mute it so you stop getting notifications.
