Student Tech Support on Zoom & ConferZoom

What is Zoom? It is a remote conferencing tool that Sierra College uses to conduct instruction remotely as well as appointments with counselors and other support services.

What is ConferZoom? It is Zoom specifically for California Community Colleges. 

Tech Tips!

• No audio? If you having troubles connecting to the audio, call in to your Zoom meeting so your voice can be heard. Ask your instructor/counselor for the dial-in information to attend. You will need the phone number and meeting ID. 
• Slow internet? If your internet is slow at the time of your meeting, consider turning off your video for better results.
• Use your phone! There is a Zoom app that works great for video conferencing!
• Be sure to communicate with your instructor or counselor ahead of time if you do not have all equipment needed for your Zoom/ConferZoom session.
• For more solutions to common issues, please visit the Zoom Help Center FAQ’s page.

How-To Guides

• ConferZoom Participant Student Guide 

• Get Zoom on your Android: Getting Started with Android
• Get Zoom on your iPhone/iPad: Getting Started with iOS

Video Tutorials

• Zoom Basics