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mySierra Help Form
mySierra Help Form
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This service is provided to support issues with accessing mySierra.
Student ID Number
Please enter your 9 digit Student ID number (numbers only, no dashes).
Date of Birth
Please enter your date of birth MM/DD/YYY
Personal Email Address
Please provide a non Sierra College Email address.
Phone Number
Please provide a phone number where we can reach you should we need additional information.
Student Status
Please indicate which type of student you are from the following list.
Currently attending classes at Sierra College
Former student needing a transcript
Former student wanting to return (application for re-admission has been submitted)
Student employee
Employee
None of the above
Device Type
Please choose your device from the following list.
Apple (Macintosh/iMac/MacBook)
Apple (iPad)
Apple (iPhone)
Android (tablet)
Android (phone)
PC/Laptop (Windows)
PC/Laptop (Linux)
Other or N/A
Operating System
Please choose your Operating System from the list below
Windows 11
Windows 10
Windows 8
Windows 7
Android
Apple iOS
Mac OS
Other or N/A
Browser
Please choose your browser from the list below
Internet Explorer
Google Chrome
Mozilla Firefox
Microsoft Edge
Opera
Safari
Other or N/A
Request Type or Nature of Problem
Please indicate the nature of the issue you are experiencing
Account is disabled
Account is locked
Email issue
Email Office 365 license error
Link not working
mySierra login error
OpenCCC application
Password reset tool doesn't recognize my information
Password reset tool error
Other
Description
Please describe the issue you are experiencing.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code