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Multi-factor Authentication (MFA)
Report Issue(s) - MFA
Report Issue(s) - MFA
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Use this service to report any issue you may be experiencing with multi factor authentication.
Title
A short description to explain the nature of a ticket.
Multifactor Authentication (MFA) Issue
Student ID Number
Please enter your 9 digit Banner ID number (numbers only, no dashes)
Date of Birth
Please enter your date of birth MM/DD/YYYY
Your Role at Sierra
Board of Trustee member
Management
Faculty
Classified Staff
Consultant
Student Employee
Student (Non-Employee)
Personal Email Address
Provide your personal email address so we can communicate back to you when we have resolved your ticket. (If you are unable to use MFA to access your account, you will not be able to receive an email response to your Sierra College email.)
Phone Number
Please provide your phone number if you would like us to reset your account to receive text messages instead of using an authenticator app (numbers only, please)
Description
Please provide a brief description of the issue you are having with MFA
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code