| |
Speed Notes |
| |
| 1 |
Academic Plan |
| 2 |
Academic status concerns |
| 3 |
Active Participation Limitation notification |
| 4 |
Add Classes |
| 5 |
Added money to Pay to Print |
| 6 |
Addressed time management |
| 7 |
Adjustment to college |
| 8 |
Admissions & Records |
| 9 |
Admissions & Records Next Steps Referral (Registration errors, Residency, INTL, etc.) |
| 10 |
Advised to Complete FAFSA/CADAA |
| 11 |
Advised to get Student ID Card |
| 12 |
AE/DE MAP |
| 13 |
AE/DE SEP |
| 14 |
Alternative Media |
| 15 |
Appeal: Max Unit |
| 16 |
Appeal: Reinstatement |
| 17 |
Application & enrollment information |
| 18 |
ASSC |
| 19 |
ASSC Activity Sticker |
| 20 |
Assessment Next Steps Referral (Pre-requisite clearance, etc.) |
| 21 |
Assist with Financial Aid |
| 22 |
Assisted getting started with transfer application |
| 23 |
Assisted in connecting to non-partnering university |
| 24 |
Assisted with connecting to university |
| 25 |
Assisted with FAFSA |
| 26 |
Assisted with FAFSA/CADAA |
| 27 |
Assisted with Financial Aid red flags |
| 28 |
Assisted with interview preparation |
| 29 |
Assisted with job/internship application |
| 30 |
Assisted with mySierra login |
| 31 |
Assisted with resume/cover letter |
| 32 |
Assisted with Scholarships |
| 33 |
Assisted with Welcome email (find/recover) |
| 34 |
Athlete |
| 35 |
Basic Needs Center |
| 36 |
Basic Needs Next Steps Referral (Housing, Food, Emergency funds, etc.) |
| 37 |
Basic Needs referral |
| 38 |
Basic Needs: Child Care |
| 39 |
Basic Needs: Food Security |
| 40 |
Basic Needs: Housing Security |
| 41 |
Basic Needs: Mental Health |
| 42 |
Basic Needs: Physical Health and Hygiene |
| 43 |
Basic Needs: Technology Support |
| 44 |
Basic Needs: Transportation Support |
| 45 |
Book Voucher Navigation and Information Provided |
| 46 |
Bookstore Next Steps Referral (Book refunds, Access errors, etc.) |
| 47 |
Bursar |
| 48 |
CalWORKs |
| 49 |
Campus Life |
| 50 |
Campus Life/Engagement Information Provided (ASSC/student senate, SECs, CommUnity, Clubs, etc.) |
| 51 |
Campus Workshops/Events Information Provided |
| 52 |
Canvas Navigation Support |
| 53 |
Care Team |
| 54 |
CARE team referral |
| 55 |
Career & Transfer Connections |
| 56 |
Career & Transfer Referral for Next Steps (Resumes, Internships, Transfer applications etc.) |
| 57 |
Career Confirmation resources/activities |
| 58 |
Career Continuum Selected (Cleared Counseling Hold) |
| 59 |
Career Continuum updated |
| 60 |
Career Exploration |
| 61 |
Career Exploration resources/activities |
| 62 |
Career Exploration/Online Career Tools Navigation |
| 63 |
Career Preparation resources/activities |
| 64 |
Career/Transfer Connections |
| 65 |
Case Management |
| 66 |
Cashiers Office Next Steps Referral (Payments, Refund Issues, etc.) |
| 67 |
CH 1606 |
| 68 |
CH 30 |
| 69 |
CH 31 |
| 70 |
CH 33 |
| 71 |
CH 35 |
| 72 |
Changed Major |
| 73 |
CIT-Academic |
| 74 |
CIT-Personal/Crisis |
| 75 |
Class Schedule Navigation |
| 76 |
Classes/Schedule Questions |
| 77 |
Common Application for Special Pops |
| 78 |
Common Application for Special Pops Provided |
| 79 |
Community Health/Provider referral |
| 80 |
Community member or non-student |
| 81 |
Community Safety (Parking/Permits, Tickets, etc.) |
| 82 |
Completed degree audit |
| 83 |
Completing ITE/SIR |
| 84 |
Completing Supplemental application |
| 85 |
Completing Transfer Academic Update (TAU) |
| 86 |
Conducted Mock Interview |
| 87 |
Counseling |
| 88 |
Counseling Appointment Scheduled |
| 89 |
Counseling Referral (Directed to make appointment with Counselor) |
| 90 |
CPOS |
| 91 |
CPOS adjustment |
| 92 |
Created SMART goal with student |
| 93 |
Created/Updated Ed plan |
| 94 |
Creating university portal |
| 95 |
Crisis |
| 96 |
Crisis Intervention |
| 97 |
CSU Application |
| 98 |
D01 |
| 99 |
D09 |
| 100 |
D16 |
| 101 |
D21 |
| 102 |
D42 |
| 103 |
D43 |
| 104 |
Dates/Deadlines |
| 105 |
Dates/Deadlines Navigation and Information Provided |
| 106 |
Degree Works Navigation and How to Locate Ed Plan |
| 107 |
Discussed next steps after applying |
| 108 |
Discussed academic goals |
| 109 |
Discussed academic programs |
| 110 |
Discussed ADT verification process |
| 111 |
Discussed career goals |
| 112 |
Discussed courses |
| 113 |
Discussed Cover Letter Writing |
| 114 |
Discussed CPOS |
| 115 |
Discussed CSU GE or IGETC certification process |
| 116 |
Discussed current internship for credit |
| 117 |
Discussed dates and deadlines |
| 118 |
Discussed Financial Aid |
| 119 |
Discussed general transfer process |
| 120 |
Discussed grades |
| 121 |
Discussed internship eligibility/barriers |
| 122 |
Discussed internship search |
| 123 |
Discussed Interview Tips and Tricks |
| 124 |
Discussed job search |
| 125 |
Discussed next steps after acceptance |
| 126 |
Discussed next steps after denial |
| 127 |
Discussed other work-based learning |
| 128 |
Discussed potential internship for credit |
| 129 |
Discussed process of AP score reporting |
| 130 |
Discussed Resources (Books, Supplies, Technology) |
| 131 |
Discussed Resume Building |
| 132 |
Discussed Scholarships |
| 133 |
Discussed social/personal topics |
| 134 |
Discussed specific application questions |
| 135 |
Discussed TAG |
| 136 |
Discussed transfer application |
| 137 |
Discussed transfer to CSU |
| 138 |
Discussed transfer to out-of-state university |
| 139 |
Discussed transfer to private university |
| 140 |
Discussed transfer to UC |
| 141 |
Discussed Universitys special programs and services |
| 142 |
Dismissal appeal/Readmission petition |
| 143 |
Distance Learning |
| 144 |
Division Office |
| 145 |
Division Office Referral for Next Steps (Class Offerings, Petitions, etc.) |
| 146 |
Drop Classes |
| 147 |
Ed Plan in DW |
| 148 |
Emergency Funding |
| 149 |
Emergency Funding Information Provided |
| 150 |
Enrollment/Waitlists |
| 151 |
EOPS |
| 152 |
Equity & Inclusion Support and Information Provided (Equity Resource Webpages, etc.) |
| 153 |
Equity & Inclusion Supports |
| 154 |
Escalated technology issue to IT |
| 155 |
Evaluations Next Steps Referral (Petition issues, Transcript eval follow-up, etc.) |
| 156 |
Exit - End of Term |
| 157 |
Explored Career Research Tools |
| 158 |
Explored Job Boards |
| 159 |
Faculty Next Steps Referral (Office hours, Email, etc.) |
| 160 |
Faculty/Office Hours |
| 161 |
FAFSA / CADAA Filed |
| 162 |
Family concerns |
| 163 |
Final course review/Preparation for graduation or transfer |
| 164 |
Financial Aid |
| 165 |
Financial Aid Navigation (Petitions/Appeals, MySierra, To-Do List, etc.) |
| 166 |
Financial Aid Next Steps Referral (Reinstatement, Max Unit Appeal, Book vouchers, etc.) |
| 167 |
Financial Aid referral |
| 168 |
Financial Aid Reinstatement |
| 169 |
Financial Aid support |
| 170 |
Financial Aid Workshops |
| 171 |
First-Time student (had applied to the college and registered for classes) |
| 172 |
Fixed technology issue |
| 173 |
Food Pantry |
| 174 |
Food Resources Provided (Food Pantry, Almost Free Lunch, Food spots, etc.) |
| 175 |
Forms/Petitions Navigation |
| 176 |
Gave general overview of all steps |
| 177 |
General Check In (Relationship building, Follow-up on previous contact, etc.) |
| 178 |
General Financial Aid Questions |
| 179 |
General questions/Check-in/Updates |
| 180 |
Given Accommodation Form |
| 181 |
Graduation Preparation Support (Degree Petitions, Transcripts, etc.) |
| 182 |
Guardian Scholars/FFY |
| 183 |
Has pending AP/IB scores |
| 184 |
Health Center |
| 185 |
Health Center Referral (Health services, Therapy appointments, etc.) |
| 186 |
Health Center referral (mental health appointments) |
| 187 |
Helped apply to college |
| 188 |
Helped order textbooks |
| 189 |
Helped register for classes |
| 190 |
Helped with enrollment steps |
| 191 |
Helped with loan checklist |
| 192 |
Helped with registration |
| 193 |
Helped with Residency Questions |
| 194 |
Holds Information Provided |
| 195 |
Housing Resources |
| 196 |
IA Counseling |
| 197 |
IGETC / CALGETC / CSUGE CERT |
| 198 |
IGETC/CSUGE Certification |
| 199 |
Incoming student (student had applied before appointment) |
| 200 |
International |
| 201 |
Internship |
| 202 |
Learning Communities/CommUnity |
| 203 |
Learning disability |
| 204 |
Library Resources |
| 205 |
Library Services Referral (Study rooms, Research/Help Desk, etc.) |
| 206 |
Major/Classes |
| 207 |
MAP |
| 208 |
MAP Created |
| 209 |
MAP Process |
| 210 |
Math Lab |
| 211 |
Math Lab Referral (Math related support, etc.) |
| 212 |
Max Unit appeal |
| 213 |
Meet with Support Specialist |
| 214 |
Mental Health and Wellbeing (psychological/social/emotional) |
| 215 |
Mental Health Resources/TimelyCare Provided |
| 216 |
MySierra Navigation |
| 217 |
Nevada County Campus |
| 218 |
New Plan |
| 219 |
Next Up |
| 220 |
Off Campus Resources |
| 221 |
OLLI or Kaleidoscope student (65 or older and/or community ed) |
| 222 |
Olli, Kaleidoscope/Community Ed information |
| 223 |
Online Tutoring/Tutor.com |
| 224 |
Online Tutoring/Tutor.com Referral (Online academic support, etc.) |
| 225 |
Other |
| 226 |
Other Interest Area Support |
| 227 |
Other On-campus Resource |
| 228 |
Other Program Referral |
| 229 |
Other Sierra Program |
| 230 |
Out-of-state university application |
| 231 |
Paid fees |
| 232 |
Parking Permit |
| 233 |
Parking/Permit Information Provided |
| 234 |
Personal |
| 235 |
Personal Counseling |
| 236 |
Petitions - See notes |
| 237 |
Priority Registration Meeting |
| 238 |
Private university application |
| 239 |
Private/out-of-state application |
| 240 |
Probation |
| 241 |
Probation level 2 - 1st appt |
| 242 |
Probation level 2 - 2nd appt |
| 243 |
Probation or dismissal process/referrals |
| 244 |
Probation Success Plan Created |
| 245 |
Prospective student (student had not applied before appointment) |
| 246 |
Provided information about how to apply and enroll at the college |
| 247 |
Provided information about OLLI, Kaleidoscope/Community Ed |
| 248 |
Provided information about transfer opportunities |
| 249 |
Provided information about what programs are offered at the college |
| 250 |
Puente |
| 251 |
Received CalWORKs Verification |
| 252 |
Reference letter request |
| 253 |
Referral to Academic Support (Tutoring, Writing and Math center) |
| 254 |
Referral to Admissions and Records |
| 255 |
Referral to Basic Needs Center |
| 256 |
Referral to CARE Team |
| 257 |
Referral to Career and Transfer Connections |
| 258 |
Referral to Community Health / Provider |
| 259 |
Referral to Equity / CommUNITY Programs |
| 260 |
Referral to Financial Aid Office |
| 261 |
Referral to Health Center |
| 262 |
Referral to Health Center (mental health appointments) |
| 263 |
Referral to IA Counseling |
| 264 |
Referral to Instructor |
| 265 |
Referral to Lending Library |
| 266 |
Referral to outside agency |
| 267 |
Referral to SAS Office |
| 268 |
Referral to Special Pops/Equity programs |
| 269 |
Referral to Student Engagement Centers |
| 270 |
Referral to Student Success Center |
| 271 |
Referral to Student Success Workshop |
| 272 |
Referral to Timely Care |
| 273 |
Referral to Transfer institution/program for questions |
| 274 |
Referred to Admissions and Records |
| 275 |
Referred to Bursars Office |
| 276 |
Referred to campus program/service |
| 277 |
Referred to Common App |
| 278 |
Referred to Community Resources |
| 279 |
Referred to Computer Lab |
| 280 |
Referred to Counselor |
| 281 |
Referred to Enrollment Services/Designated School Official |
| 282 |
Referred to Evaluations |
| 283 |
Referred to Financial Aid |
| 284 |
Referred to internship instructor |
| 285 |
Referred to Math Center |
| 286 |
Referred to Off-Campus Resource |
| 287 |
Referred to On-Campus Student Employment Staff |
| 288 |
Referred to partnering four-year university representative |
| 289 |
Referred to RISE Counselor |
| 290 |
Referred to SAS |
| 291 |
Referred to Support Specialist |
| 292 |
Referred to tutor |
| 293 |
Referred to Veterans Success Center |
| 294 |
Referred to Writing Center |
| 295 |
Registration Support (General questions, Waitlists, etc.) |
| 296 |
Reinstatement or Max Unit Appeal |
| 297 |
Requesting degree or certificate |
| 298 |
Research/Exploration Activities |
| 299 |
Reset MySierra password |
| 300 |
Residence Hall |
| 301 |
Residence Hall Next Steps Referral |
| 302 |
Reviewed application |
| 303 |
Reviewed coursework |
| 304 |
Reviewed CTC resources |
| 305 |
Reviewed off-campus resources |
| 306 |
Reviewed Resume/Cover Letter |
| 307 |
Reviewed transfer application |
| 308 |
RISE |
| 309 |
Roseville Center Student |
| 310 |
Russian translation |
| 311 |
SAS |
| 312 |
SAS support/Special Pops referral |
| 313 |
Scheduled a follow up appointment for transfer support |
| 314 |
Scheduled Counseling Appointment for Ed Plan |
| 315 |
Scholarships |
| 316 |
Scholarships Navigation and Information Provided |
| 317 |
Sending transcripts and/or test scores |
| 318 |
SEP |
| 319 |
Set up disbursement method through Bankmobile |
| 320 |
Sierra72 |
| 321 |
SMART Goals |
| 322 |
Social/Check In |
| 323 |
Spanish translation |
| 324 |
Special Pop/Equity Program |
| 325 |
Special Pops |
| 326 |
Special Pops/Learning Community Next Steps Referral (Program Requirements, Book Vouchers, etc.) |
| 327 |
Special Programs - 1st |
| 328 |
Special Programs - 2nd |
| 329 |
Special Programs - 3rd |
| 330 |
Special Programs - Add Academic |
| 331 |
Special Programs - Intake (MRA, Plan) |
| 332 |
Special Programs - No Show 1 |
| 333 |
Special Programs - No Show 2 |
| 334 |
Special Programs - Personal |
| 335 |
Student Accessibility Services (SAS) |
| 336 |
Student Accessibility Services (SAS) Next Steps Referral (Intakes, Accommodation questions, Testing, etc.) |
| 337 |
Student Declined to Schedule Counseling Appointment |
| 338 |
Student Engagement Centers (SEC) |
| 339 |
Student taking (just for fun) classes (not degree-seeking) |
| 340 |
Student Tech Support |
| 341 |
Student Technology Support Next Steps Referral (MySierra login/MFA Issues, Remote Lab, etc.) |
| 342 |
Student Workshop |
| 343 |
Success Plan Created |
| 344 |
Success Plan updated |
| 345 |
Success Referral |
| 346 |
Success Strategies Discussed/Shared (Time management, Organizational skills, etc.) |
| 347 |
Supplemental application |
| 348 |
TAG Info/Review/Support |
| 349 |
Tahoe-Truckee |
| 350 |
Technology Lending Library |
| 351 |
Technology Resources Shared (Laptop loaners, Computer Lab, etc.) |
| 352 |
Technology/Access |
| 353 |
Testing Center |
| 354 |
Textbook Navigation and Information Provided |
| 355 |
Timely Care referral |
| 356 |
Transcript Support (Ordering, Submitting, etc.) |
| 357 |
Transcripts reviewed/TES/Course Subs started |
| 358 |
Transfer / TAG |
| 359 |
Transfer information |
| 360 |
Transfer plans |
| 361 |
Transfer Support (General information, Application deadlines, etc.) |
| 362 |
Transportation issues |
| 363 |
TRiO |
| 364 |
Tutor Center |
| 365 |
Tutor Center Referral (Study skills, Canvas basics, Academic supports, etc.) |
| 366 |
Tutoring |
| 367 |
UC application |
| 368 |
Umoja |
| 369 |
Update Career Continuum |
| 370 |
Updated MAP |
| 371 |
Updated Plan |
| 372 |
Veteran Success Center |
| 373 |
Veterans |
| 374 |
Veterans Success Center Next Steps Referral (Benefits, Verification, etc.) |
| 375 |
Wellness Issues (basic needs, health, family) |
| 376 |
Workshops/Events |
| 377 |
Writing Center |
| 378 |
Writing Center Referral (Writing support, Scholarship/Transfer statements, etc.) |