Email Text to Instructinal Facutly for Support Needed Flag in Sierra Connect

‌From =

Subject =

‌Thank you for raising a Support Needed flag.

‌Body = ‌

‌Hello, [Raiser Name] 

Thank you for using Sierra Connect! Here is what you can expect next.   

You raised the following tracking item: 

  •     Support Needed Flag: A team member will be assigned the flag within 1 to 2 business days.

A team member will only reach out to the student when the Support Needed flag is raised. When the Support Needed flag is resolved, a team member will close the loop by noting the outcomes and sending you a second email with details. 

You can always check your Sierra Connect dashboard to see the status of the flags you have raised.  

Sierra College Sierra Connect Early Alert Team

How-To guide on updating a flag in Sierra Connect
Report any technical issues 

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Article ID: 147678
Mon 10/16/23 9:39 AM
Tue 10/24/23 10:56 AM