From =
sierraconnect@sierracollege.edu
Subject =
Thank you for raising a Support Needed flag.
Body =
Hello, [Raiser Name]
Thank you for using Sierra Connect! Here is what you can expect next.
You raised the following tracking item:
- Support Needed Flag: A team member will be assigned the flag within 1 to 2 business days.
A team member will only reach out to the student when the Support Needed flag is raised. When the Support Needed flag is resolved, a team member will close the loop by noting the outcomes and sending you a second email with details.
You can always check your Sierra Connect dashboard to see the status of the flags you have raised.
Sincerely,
Sierra College Sierra Connect Early Alert Team
How-To guide on updating a flag in Sierra Connect
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