Question

Pop-up blockers can prevent you from accessing certain content in mySierra, Canvas and other applications used at Sierra College. Use the following instructions to allow pop-ups.

Answer

Desktop browsers

Chrome

1. On your computer, open Chrome .
2. At the top right, click the three-dot menu for More, then Settings.
3. Click Privacy and security, then Site Settings.
4. Click Pop-ups and redirects.
5. Under Customized behaviors, add the following websites to your "allowed" list
   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)

Firefox

1. Click the menu button (three horizontal lines) and select Settings.
2. Select the Privacy & Security panel.
3. Under the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether
4. A click on Exceptions… opens a dialog box with a list of sites that you want to allow to display pop-ups. Add the following websites to your "allowed" list
   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)
5. The dialog box offers you the following choices:

• Allow: Click this to add a website to the exceptions list.
• Remove Website: Click this to remove a website from the exceptions list.
• Remove All Websites: Click this to remove all the websites in the exceptions list.

Safari

1. Go to the website you want to allow pop-ups. Examples: 

   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)

2. In the Safari app on your Mac, choose Safari > Preferences, then click Websites.

    

   

3. Click Pop-up Windows on the left.

   If you don’t see Pop-up Windows, be sure to scroll to the bottom of the list.

4. In the pop-up menu for the website, choose one of the following:

   • Allow: Pop-ups for the website appear.

   • Block and Notify: Pop-ups for the website don’t appear, but when you visit a website with blocked pop-ups, you can choose to show them by clicking in the Smart Search field.

   • Block: Pop-ups for the website don’t appear.

Edge

1. Open the Edge browser.
2. Click on the three-dotted icon and select Settings.
3. Switch to the Cookies and site permissions tab.
4. Click on the Pop-ups and redirects menu.
5. Click the Add button of the Block or Allow menu.
6. Add the following websites to your "allowed" list
   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)

Mobile browsers

Android (Chrome)

1. On your Android phone or tablet, open the Chrome app 
2. Go to the website you want to change notifications from. Examples: 
   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)
3. To the left of the address bar, tap the Lock icon, then Permissions.
   • If a menu opens: Select the setting you want to change (allow pop-ups)
   • If no menu opens: Permissions are in their original settings.

iOS (Chrome)

1. On your iPhone or iPad, open the Chrome app 
2. Go to a page where pop-ups are blocked. Examples: 
   • https://experience.elluciancloud.com/mysierra/
   • https://sierra.instructure.com (Canvas)
3. At the bottom, under "Pop-ups blocked," tap Always show.

iOS (Safari)

There is no option to allow only one page for pop-ups. The following instructions will allow pop-ups for all sites visited.

1. Open the Settings app. Tap Safari.

   

2. Next to Block Pop-ups, toggle the button to the Off position.