How to allow pop-ups


Pop-up blockers can prevent you from accessing certain content in mySierra, Canvas and other applications used at Sierra College. Use the following instructions to allow pop-ups.


Desktop browsers


  1. On your computer, open Chrome .
  2. At the top right, click the three-dot menu for More, then Settings.
  3. Click Privacy and security, then Site Settings.
  4. Click Pop-ups and redirects.
  5. Under Customized behaviors, add the following websites to your "allowed" list
    • (Canvas)


  1. Click the menu button (three horizontal lines) and select Settings.
  2. Select the Privacy & Security panel.
  3. Under the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether
  4. A click on Exceptions… opens a dialog box with a list of sites that you want to allow to display pop-ups. Add the following websites to your "allowed" list
    • (Canvas)
  5. The dialog box offers you the following choices:
  • Allow: Click this to add a website to the exceptions list.
  • Remove Website: Click this to remove a website from the exceptions list.
  • Remove All Websites: Click this to remove all the websites in the exceptions list.


  1. Go to the website you want to allow pop-ups. Examples: 

    • (Canvas)
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Websites.

    A window showing Safari preferences for websites, with Pop-up Windows selected at the bottom of the sidebar, and a currently open website selected.
  3. Click Pop-up Windows on the left.

    If you don’t see Pop-up Windows, be sure to scroll to the bottom of the list.

  4. In the pop-up menu for the website, choose one of the following:

    • Allow: Pop-ups for the website appear.

    • Block and Notify: Pop-ups for the website don’t appear, but when you visit a website with blocked pop-ups, you can choose to show them by clicking in the Smart Search field.

    • Block: Pop-ups for the website don’t appear.


  1. Open the Edge browser.
  2. Click on the three-dotted icon and select Settings.
  3. Switch to the Cookies and site permissions tab.
  4. Click on the Pop-ups and redirects menu.
  5. Click the Add button of the Block or Allow menu.
  6. Add the following websites to your "allowed" list
    • (Canvas)


Mobile browsers

Android (Chrome)

  1. On your Android phone or tablet, open the Chrome app 
  2. Go to the website you want to change notifications from. Examples: 
    • (Canvas)
  3. To the left of the address bar, tap the Lock icon, then Permissions.
    • If a menu opens: Select the setting you want to change (allow pop-ups)
    • If no menu opens: Permissions are in their original settings.

iOS (Chrome)

  1. On your iPhone or iPad, open the Chrome app 
  2. Go to a page where pop-ups are blocked. Examples: 
    • (Canvas)
  3. At the bottom, under "Pop-ups blocked," tap Always show.


iOS (Safari)

There is no option to allow only one page for pop-ups. The following instructions will allow pop-ups for all sites visited.

  1. Open the Settings app. Tap Safari.

    Highlighting Safari in Apple mobile settings
  2. Next to Block Pop-ups, toggle the button to the Off position.

    Highlighting the 'Block Pop-ups' toggle in the off position in Apple mobile settings



Article ID: 140329
Wed 6/29/22 3:06 PM
Wed 6/29/22 3:08 PM