Question
How do I schedule an appointment with my counselor?
Answer
STEP 1 Login to your mySierra account.
STEP 2 Locate Sierra Connect in the left menu, near the bottom.
STEP 3 Select Sierra Connect to access your Success Network Dashboard. The Success Network Dashboard will show you your instructors, your Counselor, and your Support Specialist.
Notice: The example below will be different from the people you see within your network.
STEP 4 Click on the three dots next to your counselor’s name to reveal the options they have set.
STEP 5 Select “Schedule” from the pop-up list.
STEP 6 Select the subject for the visit. For this example, “Academic Counseling” is chosen.
STEP 7 Select your reason for the visit. For this example, “Academic Counseling” was chosen again.
STEP 8 Select the day and time you wish to make the appointment for. In this example, Monday, Oct 12 at 8AM is chosen.
STEP 9 Select the type of appointment you want to have. In this example, the options are a phone or a video meeting.
STEP 10 Enter any information you want your Counselor to know before your meeting into the text box.
Note: It is helpful to expand on what your meeting request is about.
STEP 11 Click the CONFIRM button.