ITS Network Operations Maintenance Window Article

Summary

List of the ITS Network Operations Maintenance Windows

What are the ITS Maintenance windows?

Small or Routine Changes	Enterprise Service Impact	Major Outage Planned (1+ days) *
Friday 6:30 AM ‐ noon	Saturday 8 AM to 1PM	Holidays and/or non‐instructional periods, or as pre‐approved in advance through Team Leads and Ed Tech.

Small or Routine Changes

Enterprise Service Impact

Major Outage Planned (1+ days) *

Friday 6:30 AM ‐ noon

Saturday 8 AM to 1PM

Holidays and/or non‐instructional periods, or as pre‐approved

in advance through Team Leads and Ed Tech.

Typical Outage Days	Proposed Quarterly Major Outage Days for Academic Year
1 to 2 days	Q1 ‐First weekend before "First 7 Weeks Ends" in Spring Academic Calendar
1 to 5 days	Q2 ‐After Spring Session Grade Submittal Deadline and before Summer Session
1 to 5 days	Q3 ‐After Summer Session Grade Submittal Deadline and before and Fall Flex Week
1 to 2 days	Q4 ‐First weekend before "First 7 Weeks Ends" in Fall Academic Calendar
	Others: Holidays Official and Board Approved Holidays District Closure/Non‐work Days

Small or Routine

Impact has no impact or has very specific impact and provides advanced communication with impacted customers

Enterprise Service Impact

Impact to a major service such as Banner, Experience, Email and requires non‐production time window

Major Outage Planned

Major impact to one or several major services or requires extended downtime beyond the Saturday Window.
Only specific services will be impacted and not necessarily for the entire 1 to 5 days (ex: just a building, just Experience, etc).
Each planned maintenance will vary and the impact will be communicated more specifically in advance.

The above schedule excludes Emergency Changes as called for by ITS Management to assure system stability!

Article ID: 65929

Created

Wed 10/24/18 10:29 AM

Modified

Thu 6/11/26 2:30 PM