Accessing Secondary and Shared Mailboxes

Instructions on how to download Office 365 and connect Outlook with your secondary and shared email addresses

Question

How do I access my secondary and shared mailboxes? 

Answer

First, be sure you have requested either a shared inbox, or access to a shared inbox using the Request New/Modify Distribution List/Organization Email Account form.

You can access your secondary and shared mailboxes in a few different ways. If you are on a Mac computer and do not have the passwords to your secondary or shared mailboxes you will only be able to access them through the web based Outlook option.  

Review this Microsoft help article for instructions: Open and use a shared mailbox in Outlook

This article includes instructions for:

• New Outlook
• Classic Outlook
• and Outlook for the Web