CARE Team: FAQs by Faculty and Staff About the CARE Team and Submitting Referrals

  1. What do I do if I know of a student who may need to be referred to the CARE Team?
    If there is an immediate threat, contact Campus Security or 911. and follow your department specific protocols. Otherwise, submit a referral from any of our campuses. Follow these instructions to submit a Public CARE Report referral form

  2. Who can make a CARE referral?
    Most commonly, faculty and staff can make a referral to the CARE Team, but anyone who is concerned about a student can make a referral.

  3. Is the CARE Team the same as reporting to Conduct/Student Discipline?
    No, the CARE Team does not replace referrals to student conduct/student discipline.

  4. Should I approach the student of concern first?
    Whenever possible, please let the student know you are concerned and are making a referral to the CARE Team. There may be times where you would prefer to remain anonymous. If this is the case, please let us know and we will work together. If you are concerned with immediate safety, please contact Campus Security or 911.  Otherwise, follow your department-specific protocol, and then follow these instructions to submit a CARE Team referral form in mySierra

  5. What happens after I make the referral?
    Once a referral is received, the CARE Team will reach out to the referring party to gather more information, consult with the CARE Team, and, as appropriate, create a plan to engage with the student to assess the concerns. 

  6. What happens to the student once a CARE referral is submitted?
    In most cases, a counselor on the CARE Team will reach out to the student to invite them to meet in person to review the concerns, assess and refer the student to campus and community resources, and coordinate follow-up care and services.

  7. How do I know if it is a CARE Team issue or more appropriately handled by another campus resource?
    You do not have to make this determination; the CARE Team will do it for you. The most critical step is that you report your concern. If another campus resource is more appropriate, the CARE Team member will advise you of this, refer the student to the appropriate resource, and handle the transfer of information.

  8.  Is the CARE Team process confidential?
    Every effort is made to keep the CARE Team process confidential. There may be times when confidentiality is not possible due to mandated reporting, such as FERPA and CLERY responsibilities. 

    The Family Educational Rights and Privacy Act (FERPA)permits communication about a student of concern with a health and safety emergency. Observations of a student’s conduct or statements made by a student are not FERPA protected. Such information should be shared with appropriate consideration for student privacy. 

    In compliance with the Clery Act, Sierra College publishes and distributes an annual security report. The report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Sierra College, and on public property within or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You may obtain a copy of the report by contacting the Campus Parking and Security Services Office or by accessing the website at Public information regarding sex offenders may be obtained by accessing the Megan’s Law website at

    Reference: Sierra College Board Policy 3515 and Administrative Procedure 3515.

  9. Can I attend a CARE Team meeting?
    If you would like to attend a CARE Team meeting to discuss a student of concern, contact Natalie Sherrell at

  10. Can I know the outcome of a student that I referred?
    The CARE Team and its processes fall under FERPA. In most circumstances, we will not be able to disclose details, however, we will close the loop with you to let you know that the referral is assigned to a CARE counselor and the student has been connected to services. We encourage you to notify us of any continued concerns or behavior changes. 

  11. Can I submit information anonymously?
    Anonymous entries will be addressed by the CARE Team. However, you are encouraged to identify yourself because this may assist the CARE Team if clarification or additional information is needed. 

  12. Who can I contact if I have a question about the CARE Team or a student of concern?
    You may email or one of the following members of the CARE Team: 
    a) Natalie Sherrell, MA Counselor: (916) 660-7414 or
    b) Daniel Avegalio, MA Counselor: (916) 660-7305 or
    c) Bobby Gosal, MA Counselor: (916) 660-7395 or


Article ID: 80471
Mon 6/10/19 7:22 PM
Thu 2/13/20 1:52 PM