My Recently Visited Services

This service is provided to support issues with accessing mySierra.


The Project Request is used to initiate the planning process for ITS related projects at Sierra College.


Use this service to report any issue you may be experiencing with software.


This service is provided for those reporting an issue with the DegreeWorks application.


Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.


Use this service to report any issue you may be experiencing the wireless or network coverage.


Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)


Use this service to report Digital security issues and concerns (ie: SPAM email, scams, viruses)


This service should be completed for new access, modification to access, and termination of access to the Banner HR/Payroll Module.


Use this service to report any issue you may be experiencing with file and/or folder share.


This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.


Use this service to report any issue you may be experiencing with multi factor authentication.


This service is provided for those requesting a new functional item or enhancement for the Ad Astra application.


Use this service as a last resort to assign a Primary Counselor to a student when the automated process gets it wrong


Use this service to report any issue you may be experiencing with your computer.


Use this service to report any issue you may be experiencing with your peripheral device.


Use this service to report an accessibility issue with Sierra College applications


Use this service to report an issue with a wired connection.


Use this service to request Audio-Visual support from any Sierra College campus


Use this service to request assistance with logging in to mySierra.


Request help or other services not listed in Sierra Solutions Center.


Use this service to initiate a work order to request a new phone line, modify an existing line, or request new equipment.