Popular Services

Request help or other services not listed in Sierra Solutions Center.


For work or help related services provided through Facilities.


Software install request for all district site licenses (ie: MS Office, Adobe Creative Cloud) and to request other software installs on your computer. Not to be used to request software installs on lab computers. (SnagIT and Camtasia have a separate request form FOR PERSONAL AND HOME COMPUTER USE)


Project requests, including email, social media, mobile app, photography, press release, graphic/print, and web services.


This service is provided for those requesting a new functional item or enhancement for the Banner application.


This service should be completed for new access, modification to access, and termination of access to eVisions - Argos/IntelleCheck/FormFusion.


Use this service to report any issue you may be experiencing with your computer.


This service is provided for those requesting a new functional item or enhancement for the DegreeWorks application.


For work or help related services provided through Facilities at the Nevada County Campus.


This service should be completed for new access, modification to access, and termination of access to DegreeWorks


This service is provided for those requesting a new functional item or enhancement for the eVisions (Argos, IntelleCheck, FormFusion) application. Use this service to also request a report or data blocks moved.


This service should be completed for new access, modification to access, and termination of access to the Banner Student/Instruction Module.


The Project Request is used to initiate the planning process for ITS related projects at Sierra College.


Use this service to report any issue you may be experiencing with your peripheral device.


Use this service to report any issue you may be experiencing with software.


Use this service to request a role (access) in Sierra Connect.


Use this service to request a new computer installation.


This service is provided for those reporting an issue with the Starfish application.


Use this service as a last resort to assign a Primary Counselor to a student when the automated process gets it wrong


Use this service to request Audio-Visual support from any Sierra College campus


To request/reserve a District vehicle for business related travel.


Use this service to access the Print Shop Pro website


This service is provided for those reporting an issue with the DegreeWorks application.


This service is to provide the support necessary for moving/changing offices throughout the District.


This service is provided for those requesting a new tracking flag to be automatically raised by the system or a change to an existing tracking flag in the Starfish application.